Contact And Get In Reach Us !
Email: info@kashmirstones.com / kashmirgemsjewelry@gmail.com
WhatsApp:+923268999919
Registered Office:F-17/2, Islamabad, Pakistan
Booking Office:Bangkok, Thailand
Frequently asked questions
1. How can I contact Kashmir Stones?
You can reach us via email, WhatsApp, or the contact form on our website. We respond as quickly as possible, usually within 24 hours on business days.
2. Do you offer WhatsApp or direct messaging support?
Yes. We actively support WhatsApp communication for inquiries related to gemstones, orders, images, videos, certifications, and custom requests. This is often the fastest way to reach us.
3. Do you work with international customers?
Absolutely. We serve clients worldwide, including jewelers, collectors, and investors from the USA, Europe, Middle East, and Asia. We are experienced in international shipping and documentation.
4. Are your gemstones certified?
Most of our gemstones can be provided with internationally recognized lab certification upon request
5-Do you deal in natural and untreated gemstones only?
Yes. We specialize in 100% natural gemstones. Any treatments (if present) are fully disclosed and mentioned clearly in communication or certification.
6. Can I inquire about wholesale or bulk purchases?
Yes. We welcome wholesale, dealer, and bulk inquiries. Please contact us directly with your requirements for special pricing and availability.
7. Is my personal information safe when I contact you?
Yes. Your information is kept strictly confidential and is used only to respond to your inquiry. We do not share customer data with third parties.
8. Where are you based?
We operate with offices in head office in Pakistan and shipping only from Thailand, allowing us to source gemstones directly from origin and serve international clients efficiently.
Secure Checkout
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Fast Shipping
We ship quickly and reliably to your door
Easy Returns
Hassle-free returns within 14 days